The spirituality of Library 2.0?

Patrons have traditionally been at the center of our concerns. The emphasis on patron participation and collaboration that Library 2.0 talks about is nothing new. In the recent past, most libraries promoted the idea of "excellent customer service" to make sure patrons were getting what they needed from us. The library's role was to learn from the patrons, rather than to dictate a series of choices for them to choose from. Whether we succeeded is questionable, because perhaps the tools weren't there to actually hear what the patrons needed. Now with Library 2.0 technology, can we hear better?

One of these articles mentions that patrons want everything -- magazines, blogs, podcasts, downloads, books. This reminds me of the New Age concept of universal abundance. The universe wants to provide for all needs. That is its function, or else why would it exist? By the mere fact of existence, the idea of limitation is shown to be false, according to this view. Is there a spiritual side to Web-and-library 2.0? I wonder if libraries will be able to break out of the mindset of skepticism, which had the benefit of enabling them to be inclusive and nonjudgmental. Doesn't Library 2.0 require libraries to be inclusive in a way that embraces a spiritual commitment that goes against some of the most revered library traditions?